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SoftDev Welcomes Melanie Marsh, Capture Manager

The SoftDev family is pleased to announce and welcome our newest team member, Melanie Marsh, as our Capture Manager. Melanie will focus on defining new business development strategies and help to position SoftDev in more contract awards.

Before officially joining SoftDev on April 18, 2017, Melanie provided SoftDev and other clients proposal writing and capture services as an independent contractor. Her career has spanned performing North Carolina Medicaid benefits analysis, mental illness case management, Sociology instruction, and clinical social work. For more than six years, Melanie supported Medicare beneficiaries in Florida and California performing conflict resolution, case review, immediate advocacy, and proctored the Alternative Dispute Resolution Program.

Melanie earned her Master of Social Work degree at the University of South Florida and her Bachelor of Arts degree at the University of Virginia.

Welcome to the team, Melanie. SoftDev is happy to have you and look forward to being a part of your future

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SoftDev awarded as subcontractor on a Department of Defense (DoD), Defense Logistics Agency (DLA) contract

SoftDev is part of a Department of Defense (DoD), Defense Logistics Agency (DLA) contract award as a subcontractor for the DLA J6 Enterprise Technology Services (JETS). Our prime contractor is TecPort Solutions/Computer Aid, Inc. This is an IDIQ contract and the actual work will be issued and awarded as task orders under the contract. The overall IDIQ contract value has a ceiling at $6B, and the period of performance is a 5 year base plus 3 one year options.

The DLA is the DoD’s largest logistics combat support agency, providing worldwide logistics support in both peacetime and wartime to the military services as well as several civilian agencies and foreign countries.

The DLA JETS IDIQ will provide the full range of IT services, technical and management expertise, and solution-related enabling products. IT solutions include those capabilities, applications, software, hardware, infrastructure and systems across the DLA IT Enterprise. Support will be provided for IT solutions, technical support, maintenance and sustainment; operations support; application development, maintenance and technical support; and lifecycle management.

SoftDev is a CMMI Maturity Level 3 rated organization, SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB). Founded in 1999, SoftDev provides project/program management, software development and testing, data management, help desk, quality assurance, and training solutions to public and private sector customers. SoftDev is headquartered in Raleigh, North Carolina.

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CMS Strategic Partners Acquisition Readiness Contract (SPARC) Award

SoftDev Incorporated (SoftDev) today announced that the Centers for Medicare & Medicaid Services (CMS), an operating division of the U.S. Department of Health and Human Services, selected SoftDev Incorporated for the Strategic Partners Acquisition Readiness Contract (SPARC) Indefinite Delivery/Indefinite Quantity (IDIQ) contract vehicle.

Under the contract, SoftDev will engage CMS and other Federal agencies on strategic, technical and program management advice, guidance, and support services to facilitate the modernization of business processes and supporting systems such as the Federal Healthcare Exchange and Medicare/Medicaid information technology systems.

The SPARC IDIQ contract is a five-year base contract with a five-year option period valued up to a $25 billion ceiling amount. All task orders less than $29 million are reserved for the small business pool. SoftDev is one of the four HUBZone, 28 Woman Owned, and 54 Small Business contractors selected as a prime contractor.

“As a current CMS contractor, we are excited to expand our efforts as a strategic partner in providing innovative, cost effective and efficient solutions to meet CMS’ mission of healthcare coverage and quality care for beneficiaries,” said Robin Kaiser, SoftDev’s President/CEO.

SoftDev provides large system project/program management, business analysis, requirements management, software development, testing, help desk, data management, systems training, and quality control. SoftDev has supported CMS with national healthcare projects since 2000.

Headquartered in Raleigh, NC, SoftDev is a leading national healthcare IT company. SoftDev is a SBA-certified HUBZone and Economically Disadvantaged Woman Owned Small Business (EDWOSB).

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SoftDev New Location Announcement

Effective April 1st, SoftDev’s new office location is:

3200 Spring Forest Road, Ste. 200

Raleigh, NC 27616-2812

 

SoftDev’s main office number and fax number has also changed.

Phone: (919) 246-4390

Fax: (919) 246-4399

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SoftDev Awarded $7.7M CMS CDDS Contract

The U.S. Department of Health and Human Services (HHS), Centers for Medicare & Medicaid Services (CMS) has awarded SoftDev Incorporated (“SoftDev”) the CROWN Data Discrepancy Support (CDDS) contract. The CDDS contract is sponsored by the Quality Improvement Group’s Division of ESRD, Population and Community Health within the Centers for Clinical Standards and Quality at CMS.

The CDDS contract is a 4-year contract that provides specialized expertise to analyze and resolve data quality issues, generate and distribute data quality reports, and improve the integrity of data from Medicare dialysis facilities to the CMS’ CROWNWeb system. SoftDev will receive and resolve Tier 3 help desk tickets on data discrepancies and perform data quality activities on End Stage Renal Disease (ESRD) Medicare beneficiary data. SoftDev will prepare and maintain technical user support documentation related to data discrepancy prevention and resolutions in the form of Standard Operating Procedures (SOPs), manuals, and FAQs.

SoftDev held the previous CDDS contract from October 2010 through October 2013.

About SoftDev:

SoftDev is a CMMI Maturity Level 3 rated organization and a HUBZone-certified, economically disadvantaged woman-owned (EDWOSB) small business. Founded in 1999, SoftDev provides project/program management, software development and testing, and data management solutions to public and private sector customers. SoftDev is headquartered in Durham, North Carolina.

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SoftDev Re-appraised at CMMI Level 3

SoftDev Incorporated (SoftDev) today announced that it has been re-appraised at Level 3 of CMMI Institute’s Capability Maturity Model Integration (CMMI)®. The appraisal was performed by Leigh Riley with Acme Process Group.

CMMI® is a capability improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance.

An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved overtime.

Robin Kaiser, SoftDev’s President and CEO, defined the achievement “as a key milestone in SoftDev’s ongoing and future successes. SoftDev is committed to quality-driven solutions for our customers and our CMMI maturity level 3 rating further demonstrates our quality practices for software solutions.”

About SoftDev Incorporated

Founded in 1999, SoftDev Incorporated is a SBA-certified HUBZone, Economically Disadvantaged Woman Owned Small Business (EDWOSB) and IT consulting firm fueled by innovation and technical competencies. SoftDev is a federal government prime contractor providing services for national programs. SoftDev specializes in resolving complex issues spanning any degree of hardware and software performance. We are a full-service IT company and a trusted implementer of business solutions for government and commercial customers.

About CMMI

The CMMI® Institute, a subsidiary of Carnegie Mellon University, is dedicated to elevating organizational performance through best-in-class solutions to real-world challenges. The Institute is the home of the Capability Maturity Model Integration (CMMI)® for Development, Services, and Acquisition; the People Capability Maturity Model; and the Data Management Maturity Model (DMM)SM, which are capability improvement models that create high-performance, high-maturity cultures. The models are used in thousands of organizations worldwide to deliver business results that serve as differentiators in the global market.

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SoftDev Awarded Dept of Education, Federal Student Aid Subcontract

SoftDev Incorporated was awarded a subcontract with General Dynamics Information Technology (GDIT) in support of the U.S. Department of Education, Federal Student Aid (FSA), for the Front End Business Integration (FEBI) Operations contract. The FEBI contractor provides complete end-to-end services to support the $110 billion per year Federal Student Aid programs, including application software development, database management, fulfillment, and customer support. SoftDev performs Business Analyst tasks to develop computer systems specifications that address business requirements that fit with the customer’s system architecture standards.

About SoftDev:

SoftDev is a CMMI Maturity Level 3 rated organization and a HUBZone-certified, economically disadvantaged woman-owned (EDWOSB) small business. Founded in 1999, SoftDev provides project/program management, software development and testing, data management, help desk, quality assurance, and training solutions to public and private sector customers. SoftDev is headquartered in Raleigh, North Carolina.

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SoftDev Recognized as a Top 10 Small Business to Partner with on the CMS ESD II IDIQ

SoftDev Incorporated is excited to be recognized as one of the Top 10 Small Businesses to partner with in the upcoming multi-billion dollar CMS Enterprise System Development (ESD) II IDIQ contract based on a research article published by G2Xchange, LLC. Review the article and listing posted in the “Centers for Medicare & Medicaid Services (CMS) Enterprise System Development (ESD) II” LinkedIn group.

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SoftDev Appraised at CMMI Maturity Level 3

SoftDev is extremely proud to announce that we have been appraised and received a rating for CMMI Maturity Level 3.

CMMI is a process improvement approach that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at Maturity Level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for Maturity Level 3, is established and improved overtime.

SoftDev is committed to quality-driven solutions for our customers and our CMMI Maturity Level 3 rating further demonstrates our quality practices for software solutions.

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SoftDev is Subcontractor on HHS CMS Award of MIDS

SoftDev is Subcontractor on HHS Centers for Medicare & Medicaid Services (CMS) Award of Measure and Instrument Development and Support (MIDS) IDIQ.

The Center for Clinical Standards and Quality, under the Centers for Medicare & Medicaid Services (CMS) awarded Measure and Instrument Development and Support (MIDS) IDIQ contract awards to several companies. The MIDS program will promote the quality of healthcare by emphasizing major strategies for evaluating and improving care. Under multiple task orders, the contractors will assist CMS in developing, testing, refining, revising, maintaining, implementing, and publicly reporting quality healthcare-specific measures.

SoftDev is pleased to be able to apply our expertise in measurement management, meaningful use, informatics reporting, and integration with Electronic Health Records in support of the MIDS contract and mission of CMS and the Affordable Care Act of improving the quality of care for all Americans.

The development and use of clinical quality measures remains a critical healthcare priority and the tool of choice for improving quality of care at the national, community and facility levels. The MIDS contract provides a vehicle to objectively evaluate and promote quality of care within the Federal quality reporting programs by aligning with the Measures Management Blueprint—a comprehensive and structured process for developing and maintaining evidence-based clinical quality measures (CQMs), including electronic CQMs, based on Electronic Health Records.

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